Adt Security
Request for Invoices

I am a business customer and for the last 4 months I have been struggling to get someone from customer services to send me copies of invoices. I have called the call centre on numerous occasions (0861212500 selected OPT5) and left my details so that someone can call me back and to date I have not received a single call. I called again today and spoke to Olivia who tells me that I am in the incorrect dept and she will transfer me to the correct dept. I refused to be transferred so she verified my details and then puts me on hold and then cuts me off. I call back and speak to Julia who cannot find my details on the system and then she puts me hold and cuts me off. It seems that the only way to get rid of a customer is to conveniently cut them off.

Company: Adt Security
Country: South Africa
City: Johannesburg

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