Multichoice
Call centre and reconnection FAIL

Recreation & Entertainment

I was out of town and forgot to pay my account, I subsequently paid it plus the R50 reconnection fee, yesterday, I am however still awaiting reconnection more than 24 hours later.

When I tried phoning the call centre I was "waiting for a consultant" for over 20 minutes, I tried phoning 2 more times and same story. What is the point of a call centre if I can never get through??


Company: Multichoice
Country: South Africa
City: Pretoria
  <     >  

RELATED COMPLAINTS

Multichoice
False advertising, no call centre service

Multichoice
DSTV Arrogrant Approach to Customer Service

Multichoice
STILL WAITING FOR RECONNECTION

Multichoice
Account paid but was disconnected!!!

Multichoice
Pay again?! for what?

Multichoice
Made payment, still no reconnection

Multichoice
Unlawfull deductions

Multichoice
DSTV suspended every day!!!

Multichoice
HOW MANY TIMES???

Multichoice
Multichoice Disconnection for THEIR fault!