Multichoice
Account paid but was disconnected!!!

I made payment on Sat 24 Aug@ the Pope TV branch via the self service kiosk. I asked the consultant if my payment will reflect immediately as previously a payment that was made a day before my billing date was not received on time and i had to pay a reconnection fee and he said yes it will. we then upgraded from the Compact package to the premium package on Sat. this morning my services was suspended and i need to pay a reconnection fee as well as the balance owing on this account. I am still waiting on a consultant to get back to me regarding the previous disconnection and the reconnection fee re. CASE NUMBER: 3615601- I AM NOT LIABLE FOR THIS RECONNECTION FEE AS THIS IS NOT MY ERROR ITS YOURS PLEASE SORT THIS OUT ASAP. seems like you are charging for reconnection fees just for the fun of it and we the client must just pay...

Company: Multichoice
Country: South Africa
City: CAPE TOWN

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