Multichoice
Set-top box not properly connected

For the last couple of years I have been having the same problem... My decoder shows: your set top box is not properly connected. This only happens for a few channels. I have taken my decoder into a multichoice centre, then they replace it, 2 weeks same problems, done this twice. Then bought a new decoder, worked for 2 weeks, same problem. Had a agent come out to check signal strengh and quality, he said that it cannot be better...

I am at a loss, I need someone from multichoice to come out and solve my problem!!! I pay hundreds of Rands per month and more that half the time I cant watch my shows or record for that matter...

Company: Multichoice
Country: South Africa
City: Gauteng

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