Rubybox
ORDER #100011362

I placed an order on the 11th of September and still have not received it. I have been in contact with a Christopher Manuel for over a month and still have not yielded any results. At first he insinuated that I was lying and was trying to another parcel and did not apologize for that after discovering that I was infact correct.
The way this whole query has been handled was very degrading for me as I was accused of lying and frankly it has been long and stressful and sometimes I have to wait for days before I can get a response to any of my emails. I have decided to unsubscribe from all future rubyboxes as dealing with their CSR has been nothing but a painful experience. All I ask is that they send me my parcel even though its late and will no longer be serving the purpose it was supposed to serve had it arrived on time.

Company: Rubybox
Country: South Africa
City: Online

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