Netcare
Garden City Clinic (Disgusting service)

My mother was admitted to High Care on the Tuesday 19th February 2013. She had fallen and fractured her hip.

Wednesday 20th February my mother was lying on a "pillow" made up of folded sheets put into a pillow case. A 74 year old lady with a fractured hip lying on a "pillow" who said it felt like she was lying on a slab of wood. They had to look for a pillow and the same thing happened to me in October 2012.

I was then told to sign the consent form for the operation with having spoken to any doctor. I eventually got the doctor on the phone from theatre and he assured me that the operation was the best route for a patient of my mothers age, and the safest.

On the 22/2/2013 my mother was transferred to Section 6. On visiting I thought she was dead. She had no mouth care done and/or water administered her mouth was a big blood blister. No medication had been listed on her chart and 2 days after op, no antibiotics. Spoke to Matron, meds listed after.

This story is a lot longer but after 7 days discharged to Netcare Rehab. with 4 big bed sores, Prep supplied by me to prevent bed sores & they to me. Pensioners are paying all their pensions to Discovery for what, to be abused.

Company: Netcare
Country: South Africa
City: Mayfair

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