Bestmed Medical Scheme
Efuses to pay out claim for acute tonsilitis

My mother was admitted to Arwyp hospital in December for acute tonsillitis. They did not even remove the tonsils, they just treated it and Bestmed refuses to pay. I got a call today from Arwyp saying that they now have to change this account to private. I have been reading through the Annexure for Beat 2 and nowhere does it say that tonsillitis is no covered. If they wont cover tonsillitis, can you imagine what else they won't cover? Clearly I made a big mistake joining Bestmed and thinking that it is a good medical aid.

Company: Bestmed Medical Scheme
Country: South Africa
City: Arwyp

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