Bonitas
NO RESPONSE FOR A MONTH

I have phoned in to bonitas customer care dept regarding the start date of my dads medical aid cover. I was given a reference no and asked to send through request via e-mail which i did. i got an automated response saying they are busy with tax certificates but will attend to me shortly that was on the 17th oct. i once again sent and e-mail on friday and same an automated response with a ref no BUT STILL NO CONSULTANT REPLY VIA E-MAIL OR TELEPHONE. premiums for oct and nov have been paid but NO COMMUNICATION!!!

Company: Bonitas
Country: South Africa
City: Customer service

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