Discovery Health
CAN YOU GET IT RIGHT DISCOVERY?

My medical aid was terminated end Sept 2013 via my company due to my resignation. I requested in the last week of Oct 2013 for my medical aid to be migrated onto my personal capacity from 01 Nov 2103 and onto a different plan. I was later informed that this could not be done as I had to be a member for Oct 2013. I agreed to this provided October was billed on the new plan rate. This also, could not be done. I then requested a supervisor to assist, and the easiest way out, was to have the withdrawal from my company re-instated, and me re-apply for a medical aid all over again on my personal capacity. I was sent the forms promptly... obviously, as this is new business for Discovery... but guess what? I have been debited now for a medical aid that has not been requested for, for the month of Oct 2013... on the plan that my company had signed up.
I gave my bank details to Discovery, advised that the info could only be sent to me ITO pricing, if I gave my bank details. I DID NOT request for my account to be debited.

GET IT RIGHT DISCOVERY!!! I WANT MY MONEY BACK!!!
DO YOU THINK I'M GOING TO COMPLETE AND SUBMIT THE APPLICATION FORM WITH THIS KIND OF SERVICE?

Company: Discovery Health
Country: South Africa
City: Contact Centre

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