Liberty Medical Scheme
NO REFUNDS ON CLAIMS

I have recently submitted claims of which Liberty wont reimburse me for!
Why have a medical aid when they dont cover your costs???

My medical bills were submitted from the doctors to my medical aid which was repeatedly rejected due to incorrect information. THIS CLAIM HAS BEEN SUBMITTED BEFORE AND REJECTED MANY TIMES. THE FEEDBACK RECEIVED WAS THAT THE INCORRRECT CODE WAS USED. AMPATH HAS SUBMITTED THE CLAIM NUMEOURS TIMES WITH VARIOUS CODES!!!

I AM SURE YOU HAVE A RECORD ON THE SYSTEM SHOWING THAT THE CLAIM WAS SUBMITTED IN TIME.

I WAS THEN HANDED OVER AND FORCED TO PAY THE ACCOUNT.
NEVERTHELESS THEY ADVISED ME THE SETTLE THE ACCOUNT IN CASH AND CLAIM BACK FROM THE MEDICAL AID.
NOW I GET AN EMAIL SAYING THE CLAIM IS STALE! THIS ISNT MY FAULT AND I WANT MY MONEY TO BE REFUNDED OR I WILL CANCEL MY MEMBERSHIP

Company: Liberty Medical Scheme
Country: South Africa
City: GAUTENG

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