The Merry Crab Beach Lodge
ACCOMMODATION OVER RATED

I PURCHASED A GROUPON VOUCHER, THE INTERNET INDICATED A VERY WELL ESTABLISHED ACCOMMODATION, TO MY DISGUST, THE ACCOMMODATION WAS SUB-STANDARD, DIRTY, NOT MAINTAINED. THEY STILL HAVE SHOWER CURTAINS AND THE CUPBOARDS HAVE NO DOORS IN THE BEDROOMS. THE TILES WERE DIRTY. WHEN I REQUESTED A REFUND, GROUPON PASSED THE BUCK TO ESTABLISHMENT AND ESTABLISHMENT REFUSED A REFUND. THEY STILL CLAIM THEY HAVE A STAR ACCOMMODATION. I INCURRED FURTHER EXPENSES TO REBOOK ACCOMMODATION ON SHORT NOTICE OVER A LONG WEEK-END. LOST R2500 . I SENT PICS TO GROUPON AND I RECEIVED AN ATTORNEY MAIL TO ADVISE ME THAT SHOULD I PUBLISH THE PHOTOS I COULD BE TAKEN UP LEGALLLY. THE PLACE IS A DUMP AND THEY STILL KEPT MY MONEY.
GROUPON GIVES THE SUPPLIER BENEFIT AND COULD NOT REFUND ME EITHER. TOOK THEIR OWN TIME TO EVEN RESPOND, I HAD TO CONSTANTLY FOLLOW-UP.

Company: The Merry Crab Beach Lodge
Country: South Africa
City: MUNSTER KZN

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