Discovery Health
31 May 2013

My wallet was earlier this year with my discovery card in. On the 22nd April 2013 my card was reported and new card was ordered. This is suppose to take 4-6 weeks so i should have by the latest received my card by the 31st May 2013. In June I called and my card was never sent for some unknown reason so i have to order the card all over again and wait another 4-6 weeks which mean I should have received it by latest mid July after being very patient I called again today 23 September 2013 as I have now been without a membership card for 22 weeks and yet again I had to re-order and not have to wait another 4-6 weeks. This is very frustrating and very unprofessional from Discover if they can not even delivery a card to me in 4-6 weeks I am scared to find out what will happen if I have a real emergency. I am to say the least and I expect someone to give me a call and explain what the is going on.

Company: Discovery Health
Country: South Africa
City: Johannesburg

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