Communica (Pty) Ltd
Poor customer service

Electronics and household app.

I recently made a purchase from Communica and sent the product back after it stopped functioning as expected within a year. I cant acted their customer care and it took almost 4 month to resolve by not honoring the warrantee. They keep blaming their suppliers and took no responsibility. Even after following up weekly no-one ever made the effort to follow up with me or contact me. It was a constant struggle to get hold of their customer care staff.


Company: Communica (Pty) Ltd
Country: South Africa
Region: Gauteng
City: Pretoria
Address: 364 Corner of Schoemann & Potgieter St, Pretoria Central, 0002
Phone: 0126573500
Site: communica.co.za
  <     >  

RELATED COMPLAINTS

Cell C
Thanks to Customer Care and Repairs

Cell C
Cell C - The leader is customer care incompetence

Rubybox
Late delivery and no idea of customer care!

Cell C
Over a year of fighting - nothing resolved!!!

First National Bank
We definately do not care

Dis-Chem
No feedback from customer service

Vodacom
Absolutely the worst customer service on earth

RCS
Lack of Responsibility

Direct Axis
The way service should be

Toyzone
Appaulling Customer Services - Debit is Cash