Samsung South Africa
Samsung off my Brand list

I purchased a Samsung TV (Game Centurion- all receipts in tact))
Serial number: 251938RBA02822Z
model: UA40D5003BR
on 22 Dec 2011. In Jan 2013, a thin green line appeared on top of the TV. I called SAMSUNG and was informed that he warranty was expired. I did not do anything further as I thought I couls live with it. One year and 10 months after purchasing the product, I have a TV with a green line across and cannot watch TV.
Surely Samsung does not manufacture products to last less than 2 years. OR IS THAT WHY THE WARRANTY IS 1 YEAR.
I will NEVER buy a Samsung product again... Customer satisfaction is of huge importance to me...

Company: Samsung South Africa
Country: South Africa
City: Centurion

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