Ample Hosting
My website has been down for 6 days now

I've hosted a site with Amplehosting for the past 5-6 years. I've always received invoices from them by email, and paid them as I received them.

For some reason, they started skipping invoices this year, only sending every second or third invoice. I did not notice this, and paid the ones I did receive.

On Friday (6 days ago), my website was replaced by an "Account Suspended" message. I immediately followed up with them.

They sent my a login to their billing portal, where, for the first time, I noticed the outstanding payments. I immediately rectified it.

Now, after sending them proofs of payment for the third time, my website is still down.

I think, in the first place, to suspend an account without warning, is not an acceptable practice. To not rectify it after settlement, is much worse.

Company: Ample Hosting
Country: South Africa
City: Web Hosting

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