Tracker Connect
BAD BAD BAD SERVICE, EMPTY PROMISES

Where can I begin? I have two cars fitted with tracker. Since day one there was issues with the billing. I went to the tracker website and ive sent a mai to the so called CEO... On the website they say that the CEO will contact you winthin 24 hours... Done that and nothing happened... Did it again and got a response after 2 days... Received a email on 25/01/2013 from Seiso Ramokhehle after I stopped my debit order...

They did credit my account with the amount queried. I asked them to sent me all the outstanding invoices so that I can pay them. As I received the invoices I noticed 3 amounts per month. They told me that I apparently had 3 cars on the system and that they will sort it out. The lady said that I must wait with the payment till they sort it out... Its now 09/05/2013 and I still didn't get any credit note... no phone call... just a sms that said... "The amount is outstanding on your tracker account. We are now forced to suspend it, this may negatively impact your insurance policy and credit profile...

TRACKER YOUR SERVICE!!

Company: Tracker Connect
Country: South Africa
City: Head office

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