Citroen
Citroen Westrand very poor service

Cars & Transport

I have purchased my car a channa benni on the 17th of April 2012. I was told by the sales person Andy that
my car parts will be easily available and cheap. I have been taking my car back every now and then because
the engen light keeps on going on. Every time I went back for the same problem they tell me a different story.
They told me to bring my car in again, to check it thouroughly (dont know why they didnt do that in the first place). On which they told me that a car part is needed. This happened in Dec 2012. They told me that they
ordered the car part (i was never told what it was) and it will be hear by Jan 2013. I have been phoning them and asking for the car part (because they just dont phone me and tell me what is happening) - up until today my car is still not fixed. I am driving a broken car. As per Thomas they have not yet received the car part. I already took my car for a service and paid over R800.00 - i dont know what car parts they have used and I have to take my car in for the 20 000km service soon. Second i have been complaining about my breaks for a very long time, (Johan another sales person is aware of this) and I am just not getting any help. Pls help


Company: Citroen
Country: South Africa
City: Westrand, Ruimsig
  <     >  

RELATED COMPLAINTS

Harley Davidson
Poooor sales support and after sales service!!!

Citroen
Availibility of Citroen parts

Gariep Motors
Paid - Never ordered parts and Goes on leave

Cargo Motors
Pathetic service and empty promisis

Citroen
Poor, pathetic and incompetent service

Citroen
Servicing your car at a dealer out of town

Volkswagen
VW Thompson motors dont know about customerservice

Vasco Electrical
Poor Service & Bad Attitude

Citroen
Will never buy a Citroen ever again not worth it

Danmar Autobody Longmeadow
Waiting for repair since December 2012