Woodford Car Hire
Limited mileage not in contract & overcharged

I booked a car for CT via the internet through Argus rentals. I received a contract nowhere did it state I was limited to 100km a day. When I picked up the car I was informed I only had 100km a day limit then I would be charged R1.99 per km thereafter. NOWHERE did it state that in the contract. When I questioned it they said it was because I booked via the internet not directly but it still did not say anything on the contract or small print. I was also told I need to pay R486 in total. I paid a deposit of R88 leaving a balance required of R398 payable at the counter. I was told the R88 was a booking fee and did not go to them again not stated in contract. I then had to pay a balance of R423 NOT R398. Although this is only a R25 difference it was NOT what the contract said. So the main issue was the mileage was not stipulated ANYWHERE in writing and I was charged more that I was supposed to be. I will NEVER use Woodford again as I feel totally ripped off from a contractual and CPA point of view. I would rather pay more and use a reputable car hire place. I am highly dissatisfied. I am not impressed at all. I paid R243 per day, there were cheaper rentals directly with more kms.

Company: Woodford Car Hire
Country: South Africa
City: Cape Town Airport

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