General Motors South Africa
Never again will I ever buy a General Motor Ca

Cars & Transport

HI,
I recently bought a Chevrolet Spark 1.2L 2011 model with 16000KM on the clock at Barloworld GM Bruma in September 2012 / October 2012, the car didn't even make a trip home which was only 25KM away from the dealership. I had to find a way to drive the car back to the dealership the following day. I told them I don't need that car anymore and I'm thinking of cancelling the contract, they asked not to since they are prepared to replace the car. It took couple of weeks to get a replacement for my car. The replacement car came but to find that it had 19000KM on the clock which was 5000KM extra from my original car. I was just called to pick up the replacement car. So far we have only driven less than 4000KM. A week ago I decided to have a look at the service book of the car, to find that the car was only service last year in January 2012 and we have to take it in for a service. I find it really unfair that, I only had the car for less than 5 months and I have to be taking it in for services. I called GM South Africa to inquire and spoke to Thipe Pooe from their customer service desk, and said "it's just a cutesy for a dealership to service pre owned cars".


Company: General Motors South Africa
Country: South Africa
City: Bruma
  <     >  

RELATED COMPLAINTS

Mccarthy
Supplied 2 brand new faulty vehicles

General Motors South Africa
Dissatisfied in all levels with General Motors Co

Audi South Africa
False accusation for reason for repairs

Fiat Group Automobiles South Africa
Warranty key order - Unacceptable service!

Sandown Motors
3 Weeks to Replace a Part with 6 in country

Volkswagen
Getting no feedback on refund for faulty vehicle

General Motors South Africa
DISSAPOINTING BACK-UP SERVICE

General Motors South Africa
Website claim of cutomer service is nonsense

Thekwini Toyota
Disgusting treatment of loyal customer!

Volkswagen
VW you and me.. Not! Poor value for money