Fedex Express
Parcel delivered to wrong recipient

Dear Fedex/Supaswift,

Today when tracking a parcel on the Fedex website I noticed that according to the online tracking system it was already delivered and signed for by a person called Karlien last week Thursday. This is a complete surprise since the parcel was not delivered to my address and I don't have any knowledge of a person called Karlien that could have signed for the parcel.

Is it possible that it was delivered to the wrong address? I would like Fedex to investigate the matter and retrieve the parcel. There is/was no valuables in the parcel, so is unlikely, but the contents are still important to my company, because it contains samples used in product research.

Company: Fedex Express
Country: South Africa
City: South Africa

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