Peugeot South Africa
PLAIN INCOMPETENCE AND TOTAL DISREGARD FOR CLIENTS

They phoned to say Peugeot Hatfield has been waiting for me to bring in the car for the bumper fixing since Wednesday they could not find me they even left a message with my son. (My son is 1year 7 months). I said I can bring in the car same day-Thursday. Peugeot SA said no I must bring it on Friday, he later on said no I must bring it on Monday because they are fully booked. On Monday I phone to b4 I bring in the car, the workshop manager Pierre said I must bring it on Wednesday at 7am. I took the car today Wednesday at 7am. Charney said she will call me when the car is ready. She did call me now at 3:46 to say my bumper has not arrived yet so my car must stay over. She doesn't know when the bumper will arrive. I asked why has my car been there for whole day? She said she doesn't know. I asked to speak to the manger she said he is not available. I said then I have to report them again to hello peter and she said its FINE. I MEAN really is this what I get after paying R25, 000 2 months ago for the bumper? I why did the guy from Peugeot SA said they are waiting for me to fix the car when parts are still not there? why did Pierre said I must come today? why keep the car from 7-3?

Company: Peugeot South Africa
Country: South Africa
City: Hatfield

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