Hyundai South Africa
Hyudai parts - needs to be replace every 20 000km

Dear all

I have serviced my motor at Hyundai Braynston last year August 2012 on 90 000 km and then they replaced the cambelt with all the bearings.
No my car is standing on 114 989 km and it makes an horrible noise, i take it back to Hyundai and they tell me i need to replaced the bearings again.
Parts are only coverd for 20000 Km or one year, and it is just over 20000km.

No i have to pay for the parts R 980.00.
so this means when they replaced bearings you have to change it again at 20000km. So everytime you take your car for service asked them to replaced all the part, because bearings only last 20000km.

If you look at the specification you only need to replaced cambelt and bearings at - 90 000km.

Can some one from Head office please explain to me why i need to pay for this part again and why their parts does not reached the yield and why customers have to pay for it. Please tell me how to get value for my money and how to get this R980.00 back. After all this is an Guinine Hyundai part.

thank you.
marius

Company: Hyundai South Africa
Country: South Africa
City: Braynston

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