Ocean Basket
You should have called the waitress

Cafes, Bars, Restaurants

I met a friend at Ocean Basket, Claremont for lunch (26/1/2013 at 1:58). I had arrived first at 1:58 & was seated at a table and given the menu's. A few minutes later a waitress walked passed and comment: "you are all alone at such a big table" & that was the end of that. My friend showed up 12 minutes later & we said our hello's and etc.By then 15 minutes had passed & I had not been asked if I want anything or if we are ready to order. Evenutally I called the manager (unfortunately I did not pay attention to his name) & said to him that I had now been sitting at the table for 15 minutes & no waiter or waitress, dont know who our waitress is & quiet honestly ready to walk out & go elsewhere. He apologised & asked what he could get us. We finally got our water. Another 15 min had passed & still no watiress & by then said to my friend we are going. The manager saw me get up & swiftly came over to ask what the problem was - I said i had been sitting there for 30min & still dont know who the waitress is, we have not been asked if want anything or if we are ready to order. He responded: the waitress (?) saw us talking & did not want to bother us & said I could have called the waitress -REALLY!!!


Company: Ocean Basket
Country: South Africa
City: Claremont
  <     >  

RELATED COMPLAINTS

Ocean Basket
One waitress talks to us with terrible attitude

Ocean Basket
Very bad service with an even worse attitude

Ocean Basket
Manager Lying about stock

Wimpy
Bad service and Bad attitude

Ocean Basket
Ad service

Ocean Basket
Incredibly appalling service

Mugg And Bean
Bad service

Myatt Café
Very bad service on a Sunday evening

Cargo Hold
WORST RESTUARANT IN KZN

Ocean Basket
Bad service manager needs custome service training