Standard Bank
VAF Incompettence

I traded in my vehicle and the car was settled by the dealer on the 28th March. SBSA debited my account for the vehicle in April. I queried this and was told that it had been escalated to the administration area on the 3 April. I get a response today saying

"Good day

Kindly note the account number provided is invalid Sbsa account.

Kind regards

Rafieka Davids Consultant Service Fulfilment (Integrated Processing Centre, Johannesburg)
6 Simmonds |2nd Floor | StandardBank Building
| 27 11 636 0563 | [Email Removed]

The account number given was correct. Also i am unsure what i am supposed to do with this email response. Do they want a response or not.

I want the debit reversed and the installment refunded as i have now paid an installment for a vehicle that has already been paid for.

This is shocking service from Standard Bank.

Company: Standard Bank
Country: South Africa
City: VAF

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