Direct Axis
Their Mistake which is costing me my reputation!!!

Business & Finance

My debit order was in place until November 2012. Thereafter, they didnt debit my account. I received calls from Call Centre Agents demanding money. I told them to debit my account and too date they have not. They called me for the last time and told me that my debit order was rejected on my Standard Bank Account. I DONT have a Standard Bank Account. I have given them my banking details and yet no debits. My banking details have not changed for years now. Yet, they have now listed me on ITC as a Default. Is this fair business practice and in-line of the CPA??? That i doubt and will be this this higher if i have too!

I have maintained a clean and clear record and this can be proven if you do a check. Please rectify this error and remove my default.


Company: Direct Axis
Country: South Africa
City: Headoffice
  <     >  

RELATED COMPLAINTS

Standard Bank
They dont debit then i get a default on my name

Standard Bank
Standard Bank - U don't count

Direct Axis
Rude Consultant

Standard Bank
You make the error and now I must pay for it

Truworths
Truworths employees do not do their jobs

Direct Axis
NOT ALLOWED TO CHANGE DEBIT ORDER DATE

Standard Bank
No feedback from Standardbank call centre

Standard Bank
Moving banking backwards

Direct Axis
Direct axis makes a mistake and it is my fault

Standard Bank
WORST BANK EVER!!!