Standard Bank
Unlawful Debiting of Acocunt

(In 2011) Basically, lost my job & my car. Attorney called to make arrangements to settle the outstanding balance, to which I asked for the vehicle sale documents & Acc. statement. This was not sent to me, with no response either.

(Now in 2013) A few weeks ago (approx 2 years later), another Attorney called me requesting an arrangement, I again requested the same documents and again I've received no response or call back, only to find that Wed afternoon (20th March), R12, 390.00 was debited from my account. Still with no feedback or proof documents being provided to me.

To date, VAF have not sent me any information, nor any documents confirming how my account was paid off with the funds from the sale of the vehicle, or even called. Not Once...!!!

So... VAF saw my money being saved & randomly debited it (Cleared out 80% of my savings). This was a deposit for a tenancy, & now, whilst given notice where I live, arranged & paid for removals, & preparing to move over by 01st April. I now have no deposit, no savings & must move out by next week. I wonder if VAF are aware of the problems they cause & what they directly affect. Anyway, contacted the Ombudsman & NCR to investigate.

Company: Standard Bank
Country: South Africa
City: VAF

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