Innovation Group
USELESS!!! USELESS!!! USELESS!!!

Have cancelled my policy in August 2012. Innovation group lost my banking details thrice when it was time to refund me. When they do refund me they cannot produce a statement as to what they have refunded me for. I have paid a two policy up front (About R 6 500.00). I cancelled my policy after 6 months but was refunded a mere R 800.00 bucks. When asked for a breakdown of where the rest of the money went to, no-one can produce one. I cancelled my policy due to horror stories I have heard about the innovation group and low and behold the Innovation group just proved it (happy I went with my gut instinct). I am giving the innovation group till 28 February 2013 (end of business day) to send my statement (As a requisition had to be sent to someone in order to make a payment). Thereafter I am contacting my attorney, the ombudsman and consumer protection act. I am sick of this now!!! I am also sick and tired of hearing that they will contact me and they will email me BECAUSE THEY NEVER CONTACT YOU. I called them after waiting FOUR MONTHS for a call from them. I WOULD NOT ADVISE ANYONE TO GET A POLICY WITH THEM. All the horror stories are true.

Company: Innovation Group
Country: South Africa
City: Johannesburg

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