Rand Merchant Bank – Corporate and Investment Banking
Payment of policy
- 02-05-2013
- 6
I would like to praise Neville Jones from RMB/FNB.
I am attempting to get a policy paid out to my brother in the UK. I was struggling to find out where the hold up was, Momentum, Ascent Wealth or FNB. I had no joy from Momentum or Ascent Wealth so I e-mailed Neville Jones. Within 10 minutes he e-mailed back and explained why there was a hold up. Once we had e-mailed Neville the correct documents he kept us up todate throughout the whole process.
In a world where people don't know the meaning of work ethics Neville was an absolute delight!
Sadly the process has now moved back to Momentum.
Company: Rand Merchant Bank – Corporate and Investment Banking
Country: South Africa
City: Bank City