Nedbank
Never phoning back
- 02-11-2013
- 6
Hi Nedbank
For years I have been a loyal customer but I'm really unhappy today.
I applied for a personal loan with you and Friday the lady phones me, but I was busy with training. I asked to phone me back at 3pm on Friday and yet no phone call.
Today I phoned and spoke to a lady and asked her to phone me back as I forgot to buy more airtime, and she said she would phone me right away. Again no one phones back.
Really unhappy at Nedbank's service, after been so happy!
Company: Nedbank
Country: South Africa
City: Personal Loan