Western Administration Services
COMPLAINT OF INSURANCE PAYOUT

On 1 December 2012 i was in a motor vehicle accident where a guy drove into the back side of my car. A third party claim was submitted to his insurance Westnat. The assessor appointed by CHS approved the quotation for the repairs of my vehicle but at a reduced cost. I was assured that no additional costs will be raised for the repairs. The amount was settled and my vehicle repaired. The invoice for the repairs rounded to a greater amount than what was settled to me from Westnat. All of this resulted in a lot of emails between me and the Westnat Consultant who avoided the question if the difference will be paid out to me. I requested to speak to management to no avail and was assured that management will agree that I declared that no other payment will be settled to me after the initial payment. What am I supposed to do now, suffer the financial lack because of an accident not caused by myself? This all due to a consultant lying to me because he wants to finalise a claim?

Company: Western Administration Services
Country: South Africa
City: Bellville, Western Cape

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