Nedbank
34 days - still no progress

Since 4 January I have been unable to do anything on my internet banking that requires Approve-It authorisation via my cellphone!

I have called 11 times and I have explained the problem 22 times (each time to a consultant, and then again to a technical expert that it seems is not much of an expert after all), but still no change... Every time i try to add beneficiary or make once off payment the Mobile Authentication fails... And if ANYONE asks me again to switch off my phone's LTE and retry I will seriously lose it!

Is there anyone at Nedbank that has the authority and skillset to disable this function and rather let me do my business via OTP or SOMETHING!!!

Company: Nedbank
Country: South Africa
City: Internet Banking

  <     >