Innovation Group
Service and help?? What service and what help??

On the 1st of February on my way to the vaal river with my 4yr old son and 5yr old daughter i had mechanical problems with my car. i immediately pulled over at the first garage and phoned Innovation Group for road side assistance. the first call centre told me that i must sort out my own car problems and i must just send them the invoice they will bill me.. after speaking to a supervisor i still waited 1 and a half hours just for a quote on a tow in service.. Bearing in mind i told them i was in the middle of nowhere with two young babies and i am a woman.. i had to get my dad to tow me in as my so called road side assistants never got round to actually helping me. This company is a joke and just take peoples money for policies and does not deliver on their end of the deal.

Company: Innovation Group
Country: South Africa
City: Call centre

  <     >