Absa
Bad system

Business & Finance

No system in place to which client can see the 1 consultant they have next. No register. I took my mom to open a new account. In the bank we are told to sit and wait for a consultant to help us. Firstly there is only one consultant. 1 hour later we nobody knows who is next or how long it might still take and this is end of the month on Saturday morning.


Company: Absa
Country: South Africa
City: Southdowns
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