Sa Underwriters
Pathetic service

My husband had an accident with my vehicle in November 2013 and we claimed from the insurer. The insurer told me i need to pay a excess because my husband is driving with a code 14 licence and not a code 8. My husband received his licence in 1976. We went to Watloo and Mr Sibeko from Watloo gave us a document to show that according to act 93 of 96, you can drive a code 08 with a code 14 license. It is only the new codes working with the new law. When SAU asked me who else is gonna drive my car besides me, i told them my husband, never did they asked me what code is his license. Until today i have not received a copy of my policy. Today the other party from the accident phoned me and told me that the claims department did not fixed their vehicle and Riaan from the Att: department told him that this claim is closed. I feel that this matter needs urgent attention. I feel that this matter needs urgent attention. This is a huge laughing matter at all the panel beaters that we take the car to because they say that this is a first

Company: Sa Underwriters
Country: South Africa
City: Gauteng

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