First National Bank
Unfair business practice FNB Trade Route, Sylvie!!

My husband has been late for approximately 4 years and SARS paid in funds into his bank account. The problem is that Sylvie, branch manager of Trade Route Mall transferred the funds from his bank account into my account and shortly thereafter, she froze my account. I approached her about the matter and made it clear that I was not responsible for the outstanding money. She did not want to reason with me and told me that I can report the incident in the newspapers because she doesn't care. During this time, I spoke to various employees from FNB and almost all of them said that the freezing of the account was illegal in a sense that Sylvie first transferred the money and after realising that my late husband owed money to the bank froze it. I figured out that she was afraid as she made the wrong move by doing the full transfer without checking the balance owed by my late husband. This incident is due to her fault of not following proper banking procedures and now she makes it my problem. This isn't fair and her actions are illegal!!! I've had somewhat assistance from Justine, Kumaren and other people, like Shaquila (from FNB) who didn't exist when I called in for her, nobody knew he

Company: First National Bank
Country: South Africa
City: Trade Route

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