Standard Bank
I have paid you and account is up to date

Business & Finance

Hi there. On the 31/1/2014 due to an error on my part, the debit order on my Blue Bean card was reversed due to insufficient funds. The very next day I went and deposited the payment due plus extra to cover the deposit fee. Since then I have been called 4-5 times per day from a range of numbers staring with 011 891-XXXX confirmed by Googling as belong to Standard Bank. When I answer the call is cut off immediately and if I call the number back it rings a few times then cuts. I phoned Card division this morning who confirmed that payment was received, the card account is current and that the block on the card would be lifted. What I fail to understand is why after having had the account for 5 years, never having missed a payment before I am now being subjected to this harassment. Please explain why this is happening and stop the phone calls since my account is up to date


Company: Standard Bank
Country: South Africa
City: Card division
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