First National Bank
CONTRADICTING INFO

Business & Finance

On 5th December i walked into the BLuff branch and requested a partial amount from what i was told is a "32 day notice account" and was refused the amount i wanted to go to my grans funeral in PMB as the mangeress said that funds can only be withdrawn in an "emergency". So i closed the account there and then and she said i will receive the money after 32 days. Today is the 32nd day and no funds in my account. So i phone in the call centre and the call centre lady says that i will only recieve my funds after 45 days as its a "my notice account"

What account is it actually... over the phone the lady is willing to gimme a portion but with a penalty fee but in the branch face to face i am told to come with a death certificate or doctors note...


Company: First National Bank
Country: South Africa
City: BLUFF
  <     >  

RELATED COMPLAINTS

First National Bank
32 Day account Funds not paid / Cancelled

Standard Bank
Cancellation Penalty fees

First National Bank
Technical error impacting on bank's reliability

First National Bank
Trust account cheque deposits

First National Bank
Complaimt

Standard Bank
Std Bank doesn't want to refund me my money

Nedbank
DISGUSTED

Standard Bank
Unhelpful staff

First National Bank
Accessing the funds on my 32 day notice account

Absa
Poor service regarding account