First National Bank
Poor after sales service

I bought a smart device through FNB and took delivery of the device on 19 December 2013. Upon inspecting the device I found that it was faulty and it should have been an out of box failure in my opinion. Instead I was asked to take it to an iStore to leave it there for a technician to assess. In the mean time I am without a device all because FNB have a poor after sales process. Now I have to wait until the new year to hear whether the device will be exchanged or not.

Company: First National Bank
Country: South Africa
City: Smart Device

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