First National Bank
CALL CENTRE STAFF THAT KNOW LITTLE

I ended up having 5 or 6 calls to FNB to sort out my online banking today. Only two of the call centre staff provided good service, especially the last who told me how to resolve my problem online MYSELF in 2 minutes flat - whereas the others promised to update the info as requested and failed miserably.

Company: First National Bank
Country: South Africa
City: Online banking

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