Old Mutual
Misconduct the procedure

I worked for Old Mutual from October 2008 to November 2010. AFTER 3 years, I received a call and an email 2 weeks ago from Fairbridge Attorney demanding for the payment for R5000 odd that I was claimed to owe Old Mutual with no information but the threat of issuing the summon if I refused to pay. I requested for the info of the claim and few policies that I wrote for my clients before I left were lapsed. FIRST, why wasnt I contacted by Old Mutual after 3 years regarding the matter so that I can sort it out long ago??? Second, why was my case sent to Fairbridge when I have had no knowledge of the matter. And this attorney kept threatening me of issuing summon and judgement even I COOPERATE to pay installment. Third, the debit form has open end date which it is wrong because my account can be debited as long as the attorney wants to. My partner and myself has carried few policies with Old Mutual for years. Please look into the matter because I am not willing to deal with Fairbridge. We currently have policies and paid monthly premium of over R2500 (life cover, funeral) with Old Mutual plus 2 RA policies of my partner and we will discontinue if the matter is not resolved.

Company: Old Mutual
Country: South Africa
City: Cape Town

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