Old Mutual
Cancelling of policy after taking on the risk

I took out a disability policy from old mutual. In 2012 I put in a claim for both disability and critical illness. I had to haunt them to give attention to my claims. The one on disability was eventually discontinued, by that I mean they paid back my premiums refused my contract before even letting me know of their decision. I paid in over R24000 to premiums. I got back R12000 and some change. It is everybody's fault except theirs and my advisor that the forms was not filled in properly. That means they have made over R12000 out of me since 2009 and I'm definitely not covered. I have not had any feedback on the critical disease policy which they advertise as peace of mind on television. I would have been better of if I just put my money in the bank. This month they have taken the premium for the benefit they cancelled from my bank account. How does that work???
Global Infinity my broker has not even made contact with me. I asked for the original forms I signed and nobody can give it to me. I only get computer dumps from them. No answer on the Greenlight policy. People beware.

Company: Old Mutual
Country: South Africa
City: Cape Town

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