Assupol Life
Horrific service

My mom passed away on the 29th March 2013 and my six months was going to be over on the 1st April so the pay out wasn't made to me. I was advised i will receive my premiums and till today i'm still waiting. My policy has lapsed and no one bothered to communicate with me regarding that. I don't know how you treat your clients but you should pull your socks as several people have told me how bad this company is but i was too naive to listen to them. Communication is such a big thing but ever since i joined this company i've never got a call from no one. I've signed several forms regarding my premiums being paid back but nothing has been done. If you treat your clients like this i wonder if they get their pay outs and judging from this i don't think so. I guess i'm not the only one complaining about this but this is a chance for you to change your attitude towards your clients. My premiums were too high for nothing and all you wanted was money. What a company.

Company: Assupol Life
Country: South Africa
City: Durban, Commercial City

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