Direct Axis
Client Service?? What client service?

Business & Finance

I called for the first time on Thursday/Friday last week to find out if it would be possible to get refinance on my current loan - which I pay on a monthly basis ever so loyal. I was advised that there is an error on my account and that they would be in contact with me. I called again on saturday, twice yesterday, requested 2 call backs from the internet and again this morning with still no feedback???
I'm sorry but this is not the way I'm used to being treated - especially taking that I am a client that pays my loans/debt on a montly basis ever so religiously


Company: Direct Axis
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Direct Axis
Dissapointed

Direct Axis
Please contact me!!

Direct Axis
Credit Life Not used, client held responsible

Direct Axis
Approved loan - still waiting for money

Nedbank
Shame on you Nedbank, you have lost a loyal client

Direct Axis
DEBT REVIEW DEPT!!

Direct Axis
Account opened fraudlently

Direct Axis
POOR SERVICE FROM DIRECT AXIS LOANS!

Direct Axis
SERVING CUSTOMER WITH A DISGUSTING ATTITUDE

Direct Axis
Poor service on account