Mutual & Federal
STILL NO RESPONSE

MY CAR WAS INVOLVED IN AN ACCIDENT ON THE 12/08/2013.I WAS TOLD TO REMOVE IT FROM THE PANELBEATERS.SINCE THEN I WAS COMMUNICATING WITH NOKULUNGA FROM THE COMPLAINTS DEPARTMENT, I NEEDED CLARITY ON TWO ISSUES BUT ITS BEEN MORE THAN SEVEN DAYS AND STILL WAITING FOR THE RESPONSE FROM MUTUAL AND FEDERAL.HIGH MONTHLY PREMIUMS ARE BEING DEDUCTED FROM MY ACCOUNT AND MY CAR IS NOT EVEN MOVING, STUCK IN THE GARAGE.WHAT IS IT THAT ITS BEEN COVERED FOR? IM BUSY PAYING A COURTESY CAR THAT THEY REFUSING TO ISSUE.THEY DONT CARE HOW I GET TO WORK FOR THESE PREMIUMS THEY DEDUCTING.AND NO ONE SEEMS TO KNOW WHEN IS IT GOING TO BE FIXED.FOR HOW LONG AM I GOING TO KEEP ON PAYING THESE PREMIUMS WHILST IM WAITING FOR ANSWERS AND INVALID INVESTIGATIONS?

Company: Mutual & Federal
Country: South Africa
City: JHB

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