Indwe Risk Services
Terrible insurance provide

I am absolutely disappointed and displeased that I have to post a second Hellopeter complaint within the space of two weeks.

Why is it so hard for employees to go the extra mile and contact clients.

I am trying to finalise claim no. 541756. I have sent emails last week and this week to Ferious Mahlaku (the write-off consultant handling the claim) and Leon Brown (team leader) with no response or reply.

Not to mention I have called the Indwe call centre and even Indwe head office but getting through is a nightmare. I'm looking to contact Julie-Ann van Niekerk to get things sorted.

I have never experienced such poor service that it has stopped me from referring friends to Indwe. After this claim has been done and dusted i am considering of moving our family policy to another insurance service provider. Money does not beat bad service experience. Regards

Company: Indwe Risk Services
Country: South Africa
City: Claims/write-off/head of

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