Standard Bank
Ad attitude of consultant

Good day

I have just spoken to consultant Linda.

Please teach her to greet clients when a call is transferred and not just keep queit and be busy typing.

And then have the nerve to tell me that when the call was transferred she was busy.

I have worked in a call centre before so I know how it all works.

And then she transferred me back to the main call centre.

I have been on the line now for 12 minutes because of an incompetent employee.

i was then transfered back to her and she just whispered and when i told her this she put me back on to the music.

this is a bad picture of std bank.

Noxolo Dlwengu
0829305625

Company: Standard Bank
Country: South Africa
City: Call cenre

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