First National Bank
Turning a complaint into a big smile

I opened a business account and submitted all required documentation during July, but for whatever reason FNB never completed the verification process. After many frustrating calls and escalations, where nothing happened, I eventually spoke to Lerato M. After waiting / struggling for 3 weeks, she managed to complete the process within 3 hours. Thank you Lerato, this is how it should be done

Company: First National Bank
Country: South Africa
City: Business banking

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