Easypay
EasyPay meter payments not accessible for all!

Hi I have unfortunately got an easy pay meter installed in my home, the banks i use wont take the meter number and I am really tired of having power outages in the middle of the night that I can do nothing about.
Your online contact/help form is broken and you have no social media accounts open to further assist your clients with.

I have tried to register on your website so I can use the online prepaid electricity facility load up but then it is biased to South African citizens only and does not allow foreign residents to register. I have been living in South Africa for over an extremely long time and pay a lot for my home and this feels discriminatory.

What is the solution for me going forward, I work long hours an don't always have the chance to stop by a garage or convenience store.

Do I have to change my meter box to a more convenient one or are there developments you can making to unifying your solutions for all your consumers.

Company: Easypay
Country: South Africa
City: Cape Town

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