Old Mutual
Old Mutual Billed Me twice

Business & Finance

I have a Funeral Cover with Old Mutual of which I pay R470 covering 3 people, Old Mutual debited their normal R470 on the 26th of June and later on the 28th they debited R494 from my account and I called them to notify them of this matter and all the consultants that I spoke to did see the problem but non of them could help reverse back the money as they didnt explain to me what was it for, I emailed my statement twice to them but even today I havent got any help, is it allowed for these big organisations to just take moeny out of our accounts and there is no proper explanation, I have been calling them for the past 5 days.

Can someone please help


Company: Old Mutual
Country: South Africa
City: Main
  <     >  

RELATED COMPLAINTS

Old Mutual
WORST SERVICE EVER!!

Old Mutual
Policy lapsed after being debited

Old Mutual
Paying premiums but there is no documentation

Old Mutual
Still debited on the wrong date

Old Mutual
I WANT MY MONEY NOW!!!

Old Mutual
Funeral cover not paying out!!!

Old Mutual
NO Policy but they debit monthly

Old Mutual
Wrong information given to me

Old Mutual
Refusal to correct my policy

Old Mutual
DEBITED TWICE IN SAME MONTH