Standard Bank
Outrageously bad customer care

I recently had a committed on my current account - most likely at the branch. Funds were and taken at an ATM in Peru. My card was NOT .

On reporting this:
- No real concern from the bank
- Initially STD bank said 3 days to resolve
- 3 days became 5 days
- 5 days became at least 15 days
- The bank has never called me
- Call centre response at least 25 minutes
- They don't care
- This is outrageous!!!
- This could go on forever
- The banks DON'T CARE ABOUT CRIME - TRACE THIS ISSUE

Company: Standard Bank
Country: South Africa
City: Durban

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